PRIVACY POLICY

Welcome to Oxiazentra

Welcome to Oxiazentra, based in Rio Grande do Norte, Brazil. We are committed to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions on our website oxiazentra.com, associated services, mobile applications, and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it responsibly, transparently, and securely.

Definitions

“Personal Data” is information that identifies or can identify a natural person.
“Sensitive Personal Data” is information revealing intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic or biometric data.
“Processing of Personal Data” covers any operation with Personal Data, such as collection, recording, storage, use, sharing, or destruction.
“Data Protection Laws” are all laws regulating the Processing of Personal Data.

Collected Data and Reasons for Collection

We collect and process the following types of personal data:

Information Provided by You: This includes, but is not limited to, first name, last name, email address, physical address, payment information, and any other information you choose to provide when creating an account, making a purchase, or interacting with our customer service.
Automatically Collected Information: When you visit our website, we automatically collect information about your device and your interaction with our site. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, websites or search terms that referred you to our site, and information about how you interact with our site.

Use of Cookies and Tracking Technologies

Oxiazentra uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website oxiazentra.com, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

Essential Cookies: Essential for the website’s operation, allowing you to browse and use its features. Without these cookies, services like shopping carts and payment processing cannot be provided.
Performance and Analytics Cookies: Collect information about how visitors use our website, which pages are visited most frequently, and if they receive error messages. These cookies are used only to improve the performance and user experience on the site.
Functionality Cookies: Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced and more personal features.
Advertising and Social Media Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of advertising campaigns.

Purposes of Data Processing

The collected data is used to:

Provide, operate, and improve our services and offerings;
Process your transactions and send notifications related to your purchases;
Personalize your user experience and recommend content or products that may be of interest to you;
Communicate important information, offers, and promotions, according to your communication preferences;
Perform internal analysis to develop and enhance our services;
Comply with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data

We may share your personal data with third parties in the following circumstances:

With service providers and partners who assist us in business operations, provided they act in compliance with our data protection guidelines and applicable legislation;
To comply with legal obligations, respond to legal processes, or protect our rights and property, as well as the safety of our customers and the public;
In the event of corporate restructuring, sale, merger, or other transfer of assets, ensuring that the receiving entity agrees to respect the privacy of your data according to a policy equivalent to ours.

Links to Other Websites and Social Media

Our platform may include links to external websites of partners, advertisers, and suppliers. Clicking on these links implies that you will be directed away from our website, entering domains that follow their own privacy policies, for which we are not responsible.

We recommend reading these policies carefully before providing any personal data. Likewise, we assume no responsibility for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We advise you to inform yourself about the privacy policies of these entities when using their services or applications.

Rights of Data Subjects

You have several rights regarding your personal data, including:

The right to access, rectify, or delete your personal data in our possession;
The right to limit or object to our processing of your data;
The right to data portability;
The right to withdraw your consent at any time, when processing is based on consent.

To exercise these rights, please contact us at zentra.contato@gmail.com.

Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure. We are committed to notifying you and any applicable authority of any security breaches in accordance with current legislation.

Changes to the Privacy Policy

Our Privacy Policy may be updated periodically. The most current version will always be published on our website. We encourage you to review our policy regularly to stay informed about how we are protecting your data.

Contact

If you have questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at zentra.contato@gmail.com. We are committed to resolving any issues related to the privacy of our users and customers.